Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine
Publication details: J. Wiley 2011ISBN: 9780470920107Subject(s): Customer services - Research | Social media - Research | MeasurementLOC classification: HF | 5415.5Item type | Current library | Call number | Status | Date due | Barcode |
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ELM LIBRARY (ELM) New Materials Shelf | HF 5415.5 Del (Browse shelf (Opens below)) | Available | H019212 |
22017
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