Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed / Nancy Friedman
Publication details: Crisp Learning 1998Subject(s): Customer services | Customer relationsLOC classification: HF5415.5 | FriItem type | Current library | Call number | Status | Date due | Barcode |
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Open Book Shelf | HELP UNIVERSITY (HU) New Materials Shelf | HF5415.5 Fri (Browse shelf (Opens below)) | Available | H016598 |
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