HELP Learning Resource Centre catalog › Results of search for 'au:"Rust, Roland T."'

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	1.	No cover image available Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T \| Zahorik, Anthony J.; Keiningham, Timothy L. Publication details: HarperCollins 1996Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Rus. (1). Place hold Add to cart (remove)
	2.	No cover image available Service quality : new directions in theory and practice / editors: Roland T. Rust, Richard L. Oliver. by Rust, Roland T.; Oliver Richard L. Publication details: Sage Publications 1994Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Ser. (1). Place hold Add to cart (remove)