Your search returned 4 results.

1.
Services marketing / Valarie A. Zeithaml, Mary Jo Bitner.

by Zeithaml, Valarie A | Bitner, Mary Jo.

Publication details: McGraw-Hill 1996Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD9980.5 Zei. (1), ELM LIBRARY (ELM)Call number: HD9980.5 Zei. (1).

2.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 5th ed.Publication details: McGraw-Hill 2009Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Zei (2), HELP ACADEMY (HA)Call number: HD9980.5 Zei (1).

3.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 6th ed.Publication details: McGraw-Hill Education 2013Availability: Items available for loan: FOUNDERS LIBRARY (S2)Call number: HD 9980.5 Zei (2), ELM LIBRARY (ELM)Call number: HD 9980.5 Zei (4), HELP ACADEMY (HA)Call number: HD 9980.5 Zei (1).

4.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | EMO.

Edition: 7th ed.Publication details: McGraw-Hill Education 2018Availability: Items available for loan: HELP ACADEMY (HA)Call number: HD 9980.5 Zei (1).

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