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Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch with Karl Weber

By: Tisch, Jonathan MPublication details: J. Wiley 2007Subject(s): Hospitality industry - Customer services | Customer relationsLOC classification: TX911.3 | C8Tis

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	TX911.3 C8Tis (Browse shelf (Opens below))	Available		T000985

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Previous	TX911.2 Fen Meetings, expositions, events, and conventions : an introduction to the industry /	TX 911.2 Mic Best impressions in hospitality : your professional image for excellence /	TX911.3 C8For Managing the guest experience in hospitality /	TX911.3 C8Tis Chocolates on the pillow aren't enough : reinventing the customer experience /	TX 911.3 C65Dop Food and beverage cost control /	TX 911.3 C65Dop Food and beverage cost control /	TX 911.3 C65Dop Food and beverage cost control /	Next

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