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It's all about service : how to lead your people to care for your customers / Ray Pelletier

By: Pelletier, RayPublication details: J. Wiley 2005Subject(s): Customer relations | Interpersonal relations | Leadership | Teams in the workplace | Employee empowermentLOC classification: HF5415.5 | Pel

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.5 Pel (Browse shelf (Opens below))	Available		H019110
Open Book Shelf	HELP UNIVERSITY (HU) New Materials Shelf	HF5415.5 Pel (Browse shelf (Opens below))	Available		H019111

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Previous	HF5415.5 Gal Designing the customer-centric organization : a guide to strategy, structure and process /	HF 5415.5 Gal (The) Apple experience : secrets to building insanely great customer loyalty /	HF5415.5 Pee Customer relationship management /	HF5415.5 Pel It's all about service : how to lead your people to care for your customers /	HF5415.55 Bat. Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance /	HF5415.55 Bla. Customer equity : building and managing relationships as valuable assets /	HF5415.55 Bru. Relationship marketing : management of customer relationships /	Next

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