Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly and Charles Ketteman.
Publication details: Arthur Anderson/Simon & Schuster 1998Subject(s): Customer services - Management - Case studies | Customer services - Quality control - Case studies | Industrial management - Case studiesLOC classification: HF5415.5 | Hie.| Item type | Current library | Call number | Status | Date due | Barcode |
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HELP UNIVERSITY (HU) New Materials Shelf | HF5415.5 Hie. (Browse shelf (Opens below)) | Available | H007643 |
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