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Tilt : shifting your strategy from products to customers / Niraj Dawar

By: Dawar, NirajPublication details: Harvard Business Review Press 2013ISBN: 9781422187173Subject(s): Customer relations | Consumer behavior | Marketing research | Strategic planning | Marketing - ManagementLOC classification: HF | 5415.5

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF 5415.5 Daw (Browse shelf (Opens below))	Available		H021184

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Previous	No cover image available	No cover image available	No cover image available				No cover image available	Next
Previous	HF5415.5 Coo Measuring customer service effectiveness /	HF5415.5 Coo (The) customer signs your paycheck /	HF5415.5 Coo Customer care excellence : how to create an effective customer focus /	HF 5415.5 Daw Tilt : shifting your strategy from products to customers /	HF 5415.5 Del Measure what matters : online tools for understanding customers, social media, engagement, and key relationships /	HF 5415.5 Eli At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /	HF5415.5 Eve Award-winning customer service : 101 ways to guarantee great performance /	Next

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