HELP Learning Resource Centre catalog › Results of search for '(su,complete-subfield:{Customer relations

	1.	No cover image available Customer relationship management : a strategic imperative in the world of e-business / Stanley A. Brown, editor and contributor. by Brown, Stanley A. Publication details: J. Wiley & Sons Canada 2000Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Bro. (1). Place hold Add to cart (remove)
	2.	No cover image available Customer relationship management : how to turn a good business into a great one ! / Graham Robert-Phelps. by Roberts-Phelps, Graham. Publication details: Hawksmere 2001Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Rob. (1), ELM LIBRARY (ELM)Call number: HF5415.5 Rob. (1). Place hold Add to cart (remove)
	3.	No cover image available Harvard business review on customer relationship management. by Customer relationship management; Harvard business review. Publication details: Harvard Business School Press 2001Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Har. (1). Place hold Add to cart (remove)
	4.	No cover image available Mastering data mining : the art and science of customer relationship management / Michael J. A. Berry, Gordon Linoff. by Berry, Michael J. A \| Linof, Gordon S. Publication details: J. Wiley 2000Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.125 Ber. (1). Place hold Add to cart (remove)
	5.	No cover image available Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen. by Storbacka, Kaj \| Lehtinen, Jarmo R. Publication details: McGraw-Hill 2001Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Sto. (1). Place hold Add to cart (remove)
	6.	No cover image available Essentials of CRM : a guide to customer relationship management / Bryan Bergeron. by Bergeron, Bryan. Publication details: J. Wiley 2002Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Ber. (1). Place hold Add to cart (remove)
	7.	No cover image available Customer relationship management : integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod, Faye W. Gilbert. by Zikmund, William G \| McLeod, Raymond; Gilbert, Faye W. Publication details: J. Wiley 2003Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Zik. (2). Place hold Add to cart (remove)
	8.	No cover image available Market-driven management : how to define, develop, and deliver customer value / Frederick E. Webster. by Webster, Frederick, E. Edition: 2nd ed.Publication details: J. Wiley 2000Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Web. (1), ELM LIBRARY (ELM)Call number: HF5415.5 Web. (1). Place hold Add to cart (remove)
	9.	No cover image available Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. by Schmitt, Bernd H. Publication details: J. Wiley 2003Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Sch. (1). Place hold Add to cart (remove)
	10.	No cover image available (The) seven myths of customer management : how to be customer driven without being customer-led / John Abram, Paul Hawkes. by Abram, John \| Hawkes, Paul. Publication details: J. Wiley 2003Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Abr. (1). Place hold Add to cart (remove)
	11.	No cover image available Relationship marketing : management of customer relationships / Manfred Bruhn. by Bruhn, Manfred. Publication details: FT/Prentice Hall 2003Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.55 Bru. (1), ELM LIBRARY (ELM)Call number: HF5415.55 Bru. (1). Place hold Add to cart (remove)
	12.	No cover image available Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss and Merlin Stone. by Foss, Bryan \| Stone, Marlin. Publication details: Kogan Page 2001Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.55 Fos. (1). Place hold Add to cart (remove)
	13.	No cover image available CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip \| Turk, Douglas. Publication details: J. Wiley 2004Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Bli. (1). Place hold Add to cart (remove)
	14.	No cover image available Brands laid bare : using market research for evidence-based brand management / Kevin Ford. by Ford, Kevin. Publication details: J. Wiley 2005Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD69 B7For (1). Place hold Add to cart (remove)
	15.	No cover image available Kellogg on branding : the marketing faculty of the Kellogg School of Management / edited by Alice M. Tybout and Tim Calkins. by Calkins, Tim \| Kellogg School of Management \| Tybout, Alice M. Publication details: J. Wiley 2005Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD69 B7Kel (1). Place hold Add to cart (remove)
	16.	No cover image available (The) outside-in corporation : how to build a customer-centric organization for breakthrough results / Barbara E. Bund by Bund, Barbara E. Publication details: McGraw-Hill 2007Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Bun (1). Place hold Add to cart (remove)
	17.	No cover image available Customer relationship management / Ed Peelen by Peelen, Ed. Publication details: Prentice Hall/Financial Times 2005Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Pee (1), ELM LIBRARY (ELM)Call number: HF5415.5 Pee (2). Place hold Add to cart (remove)
	18.	No cover image available Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman by Goodman, John A. Publication details: AMACOM 2009Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Goo (1). Place hold Add to cart (remove)
	19.	No cover image available Behind the cloud : the untold story of how salesforce.com went from idea to billion-dollar company - and revolutionized an industry / Marc R. Benioff, Carlye Adler by Benioff, Marc R \| Adler, Carlye. Publication details: Jossey-Bass 2009Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Ben (1). Place hold Add to cart (remove)
	20.	No cover image available Social media 101 : tactics and tips to develop your business online / Chris Brogan by Brogan, Chris. Publication details: J. Wiley 2010Availability: Items available for loan: HELP ACADEMY (HA)Call number: HF5415.1265 Bro (1). Place hold Add to cart (remove)

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Your search returned 28 results.